Walmart Auto Care Center

The Dark Reviewer a month ago

⭐⭐⭐⭐⭐ Great experience at Walmart Auto Care Center! After having a disappointing experience at Sam’s Club Tire Center the day before, I found the original receipt for the tires I purchased from Walmart back in 2022 and decided to bring my car here. I explained that my tire was losing air and that Sam’s Club had inspected it but said the leak couldn’t be repaired. The Walmart employee checked my receipt and saw that I had purchased the Road Hazard Warranty with the tires. Since the tires were purchased several years ago, he explained that I wouldn’t receive the full replacement value, but they were still able to give me credit toward a new tire because of the warranty. I ended up getting a brand-new replacement tire at a reduced price, which I really appreciated. More importantly, the customer service was excellent. They were friendly, helpful, and actually took the time to explain my options instead of just sending me away with a leaking tire. The service was also fast. They got my car into the shop in no time, replaced the tire, and I was on my way. This is exactly how a tire center should handle a customer with a problem: find a solution and take care of the customer. I left

moreen Y 6 months ago

I didn’t return to my appointment that I had scheduled because the person I was speaking to over the phone was so rude. I understand they’re cheap with their oil change but that doesn’t mean the employees attitude should be rude. I went elsewhere and paid more but service and staff there made it worth it. Please be kind & helpful to your customers. You don’t know what people are going through and how you could affect their day. Thank you & do better.

Luis Rodriguez a year ago

Horrible Service. Techs are not well trained, avoid this place at all cause. Didn’t wanted to do this place originally because of the bad reviews but hat too last minute because the other Walmart cancelled my appointment last minute. Big mistake. Ended up with three of my rims scratched and pieces of paint “chipped” off. Lesson learned .

Happy Ritah a year ago

Stay away from this incompetent walmart, i bought 2 sets of new Douglas tires, on that very day it got heated and busted on the free way living the tire with multiple holes, i immediately drove back to walmart and explained what had happened, i talked to a guy called joena and he was the one who worked on me that very morning , and checked the tire and aggred to give me a replacement and said i will only pay for installation fee they will Horner the warranty and then told me it's already 6.00pm we can't do overtime comeback tomorrow we shall have it fixed for you , then i asked him to give me a note to acknowledge what we hard aggred on to which he said no, I will explain again if i return, they will understand, Then i came back the next morning i met the assistant manager who checked the tire and greed to work on it , I sat in side waiting for my car to be finished the guy came back 40 minutes later and i asked him if my car was done, he said no I was going to Horner the warranty but we think something poked the tire so you have to buy a new tire , let me call the general manager what ever she says will be what I go with and the manager didn't even take time to understand s

Handmaiden2the King77 4 years ago

Opens 7am. Good idea to arrive at 6:30am to line up. Greeted by Walter who is a very polite young man. Moses the mechanic also very polite, patient and helpful. Great prices. Shopping inside store or grab one of the chairs for seating. They check tire pressure, vacuum front floors, add water to wipers, clean windshield. Nice added service. At the end Walter checked the tires and explained the type of tires I should be looking for... grade A/A All Season 500 grade. Second time here and quite happy. Will return.